Quality Management Training Course

This course is a study of how organizational leaders create an environment conducive to high levels of employee self-motivation, quality and productivity.

Emphasis is placed on process and systems thinking. Actual case situations, experiences, and applications from current events are used to illustrate the application of course content.

The intent is to provide students with profound knowledge, understanding and leadership practices which are essential for establishing and continually improving organizational effectiveness through the prevention and solution of workplace problems.